About FSM
FSM Group was born out of a need for better quality products and better support for the UKs Flue and Chimney industry.
FSM Group is a family run business with Traditional family values was born out of a need for better quality British manufactured products in the UK’s Flue and Chimney Industry.
The FSM family is constantly growing with the group having an abundance of experience within its team. Since its creation over 30 years ago we have gone on to become the UK’s largest manufacturer of Premium quality chimney flue liner and accessories.
FSM groups state of the art facilities are where we combine our experience and knowledge. We are constantly developing new products to benefit the Industry and our customers.
We are passionate about quality and reliability ensuring our products are of the highest standard to meet UK building regulations, as well as being HETAS approved. All FSM group products are regularly tested and certified and we will not compromise on safety for any of our products.
With our experience and foresight we are constantly developing new products to benefit the Industry and our customers.
At FSM group over the last 30 years we have produced tens of thousands meters of liner and chimney components, enough to go round the UK several times and are proud to have been involved in some af the biggest installations across the UK and Ireland.
FSM group is a leader at the top of the Industry and our decisions are made as a collective.
We pride ourselves on delivering first class customer service and providing the Industries premium products.
We live by three core values – Quality, passion and performance.
We take great pride in our history, our products, our people and what we're helping create. We’re so passionate about helping our customers succeed, making our business sustainable, protecting our communities and developing our staff. And we’re driven to achieve our best customer service…production excellence, productive environments, profitable supply chains.
We're focused on making products and providing services that enable our customers to deliver High Quality with Sustainable prices.
Our brand promise
We want to work with our customers to fully know, understand and meet their needs.
We want to build loyalty in the FSM group brands by being our customers’ first-choice supplier, the one they trust, every time.
We do this by:
- Being agile and easy to do business with – this means being responsive, adaptable, competitive and proactive
- Strengthening existing relationships and creating new relationships with customers – this means being trustworthy, friendly and engaging
- Working together to drive improvements – with enthusiasm and effectiveness that accelerates product and service development
- Doing what we say we'll do – this means being reliable and honest
We firmly believe that sustainable success comes from collaborative partnerships. Together we can help build stronger futures.